Responsible Gaming at 3kbip
3kbip is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of stress, financial hardship, or harm.
Our Commitment
Gaming Should Always Feel Good
At 3kbip, responsible gaming is not a checkbox — it is a core principle woven into every aspect of how the platform is built and operated. We serve thousands of players across Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh, and we take seriously our duty of care to every one of them.
Gambling involves real money and real risk. The vast majority of 3kbip players engage with our platform responsibly — they set budgets, play for entertainment, and know when to stop. But we also know that for some players, gambling can become a problem. That is why 3kbip provides a comprehensive suite of responsible gaming tools, a knowledgeable support team, and clear guidance on where to seek professional help if it is ever needed.
This page explains exactly what tools are available to you, how to use them, and what to do if you feel your gambling habits are moving beyond healthy boundaries. All tools described here are accessible directly through your 3kbip account settings at no cost and with no penalty to your account standing.
Why It Matters
Six Pillars of Player Protection
3kbip's responsible gaming framework is built on six core principles. Each one translates directly into a tangible feature or policy that protects you as a player.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 3kbip account. Once a limit is active, it cannot be increased for 24 hours — giving you a built-in cooling-off period before raising your spending ceiling.
Session Time Limits
Define how long you want to play in a single session. When your chosen time is up, 3kbip will display a clear on-screen alert. Continuing to play beyond your session limit requires a deliberate confirmation — preventing mindless continuation.
Time-Out (Short Break)
If you need a short break from the platform, activate a time-out of 1 day, 7 days, or 30 days. During a time-out your account remains open but all gaming and betting is suspended. The time-out cannot be reversed early — it runs its full duration.
Self-Exclusion
For players who need a longer or permanent break, self-exclusion blocks access to your account for a chosen period: 3 months, 6 months, 12 months, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the active period.
Reality Check Reminders
Enable periodic reality check pop-ups that display how long you have been playing and how much you have wagered in the current session. These neutral, factual reminders help you stay aware of your activity without judgment or pressure.
Dedicated Support Team
3kbip's responsible gaming support team is available 24 hours a day, 7 days a week — including English and Bengali-speaking agents. If you are concerned about your gambling habits or those of someone you care about, our team is ready to listen and help without judgment.
How to Use the Tools
Your Responsible Gaming Toolkit
Every tool listed below is available free of charge inside your 3kbip account. Here is exactly how each one works and how to activate it.
Setting a Deposit Limit
A deposit limit places a hard cap on the total amount of Bangladeshi Taka (৳) you can load into your 3kbip account within a given time window. You choose the period and the amount — we enforce it.
- Daily limit: Resets at midnight Bangladesh Standard Time (BST, UTC+6).
- Weekly limit: Resets every Monday at midnight BST.
- Monthly limit: Resets on the 1st of each calendar month at midnight BST.
- Reducing a limit: Takes effect immediately.
- Increasing a limit: Subject to a mandatory 24-hour waiting period before the new, higher limit becomes active.
To set or adjust your deposit limit, navigate to Account Settings → Responsible Gaming → Deposit Limits after logging in.
Managing Your Session Duration
A session time limit defines the maximum continuous play time allowed before 3kbip prompts you to take a break. When the limit is reached, a notification appears showing your session summary — including time played and net wagering activity.
- Available intervals: 30 minutes, 1 hour, 2 hours, 4 hours, or a custom duration you define.
- On expiry: A non-dismissible summary screen appears. You must actively choose to continue or log out.
- Changing the limit: A reduction takes effect at the start of your next session. An increase requires confirmation after a 24-hour delay.
Access session time limit settings via Account Settings → Responsible Gaming → Session Limits.
Taking a Short Break
A time-out is designed for players who want a brief, structured break from 3kbip without permanently closing their account. During the time-out period, your account will be suspended for gaming and betting activity.
- Available durations: 1 day, 3 days, 7 days, or 30 days.
- Activation: Immediate — your account is suspended as soon as you confirm the time-out request.
- Reversal: Time-outs cannot be cancelled or shortened once activated. The full duration must elapse.
- Account status: Your account data, balance, and history are preserved. You may resume playing when the period ends.
- Marketing communications: All promotional emails and SMS messages are automatically paused during your time-out.
Requesting Self-Exclusion
Self-exclusion is the strongest responsible gaming tool available on 3kbip. It is intended for players who believe their gambling has become — or is at risk of becoming — a problem. We take self-exclusion requests with the utmost seriousness.
- Minimum period: 3 months.
- Available durations: 3 months, 6 months, 12 months, or permanent (indefinite).
- Processing time: All self-exclusion requests are actioned within 24 hours of submission.
- Effect: All access to your 3kbip account is blocked. Any pending withdrawals of your balance will be processed and returned to you.
- Reversal: Self-exclusion cannot be reversed during the active period. At the end of a fixed period, reinstatement requires submitting a written request and completing a 7-day mandatory review.
- Permanent exclusion: Permanent self-exclusion is irreversible. It results in permanent account closure.
To self-exclude, contact our support team directly at [email protected] (plain text — not a clickable link) or submit the request via Account Settings → Responsible Gaming → Self-Exclusion.
Step-by-Step
How to Activate a Responsible Gaming Tool
Activating any of the tools below takes less than one minute from inside your 3kbip account. You do not need to contact support unless you prefer to — all tools are self-service.
Log In to Your 3kbip Account
Visit 3kbip.io and log in using your registered username and password. Two-factor authentication (2FA) users will be prompted for their verification code as usual.
Open Account Settings
Click on your account avatar or username in the top navigation bar to open the account menu, then select Account Settings.
Navigate to Responsible Gaming
Inside Account Settings, select the Responsible Gaming tab. You will see all available tools listed: Deposit Limits, Session Limits, Time-Out, Self-Exclusion, and Reality Check.
Choose and Configure Your Tool
Select the tool you wish to activate. Enter your chosen value (e.g., a deposit amount in ৳, a session duration in minutes, or a time-out period) and review the summary screen.
Confirm the Change
Click Confirm to activate the tool. Restrictions and reductions take effect immediately. Increases are subject to the applicable waiting period as described in each tool's section above.
Need Help? Contact Support
If you encounter any difficulty activating a tool, or if you want to request self-exclusion directly, contact our responsible gaming team at [email protected] (plain text — not a clickable link). We are available 24/7.
Know the Signs
Problem Gambling Self-Assessment
The following questions are adapted from internationally recognised problem gambling screening tools. If you answer "yes" to three or more of these questions, we strongly encourage you to use 3kbip's self-exclusion tool and seek support from a professional organisation.
Age Verification
Protecting Minors from Gambling
3kbip enforces a strict 21+ age policy across every aspect of the platform. Mandatory age verification is required during account registration and at the point of first deposit. Players who cannot verify their age to our satisfaction will not be permitted to gamble on the platform.
We also ask parents and guardians who share devices with minors to take additional steps to prevent underage access to gambling websites. The following practical measures are recommended:
- Install a reputable parental control application on shared devices and home networks.
- Never save your 3kbip login credentials in a shared browser or on a device accessible to minors.
- Enable device screen-time and app-usage limits on smartphones and tablets used by children.
- Log out of your 3kbip account fully after every session on a shared device.
- Have open, age-appropriate conversations with young people about the risks of gambling.
The 3kbip platform is strictly for adults aged 21 years and above. Any account found to belong to a player under this age will be immediately closed and all funds returned.
By creating and using a 3kbip account, you confirm that you are at least 21 years of age and that gambling is legal in your jurisdiction of residence.
Get Help
You Are Not Alone
If gambling is causing distress in your life or the life of someone close to you, reaching out is the most important step you can take. The following resources are available to players in Bangladesh.
3kbip Support Team
Our responsible gaming team is available around the clock. Contact us at [email protected] to discuss any concern about your account or gambling habits. All conversations are confidential and handled with care.
Available 24 hours a day, 7 days a week. English and Bengali agents are on hand.
Kaan Pete Roi (Bangladesh)
Kaan Pete Roi is Bangladesh's first emotional support and crisis helpline, providing confidential listening and counselling services. While not exclusively a gambling helpline, their trained volunteers offer support for stress, anxiety, and compulsive behaviours.
Contact details are available via their official public channels. Services are available in Bengali and English.
Family & Community Support
Sometimes the most effective first step is speaking openly with a trusted family member, friend, or community leader. Problem gambling thrives in secrecy — sharing your experience with someone you trust can immediately reduce its hold on you.
Local community health centres in Dhaka, Chittagong, Sylhet, and other major cities may also offer counselling referrals.
Reach Out to 3kbip Any Time
Our responsible gaming team does not judge. Whether you want to set a deposit limit, request a self-exclusion, or simply talk through a concern about your gambling habits, we are here. Every conversation is treated with complete confidentiality.
Continue Exploring
Play Responsibly — Enjoy 3kbip
Now that you know how 3kbip protects you, explore our platform with confidence. Set your limits, play within your means, and enjoy Bangladesh's most trusted online casino and cricket betting experience.